Frequently Asked Questions
Everything you need to know about shopping with Mountain House.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart to ensure the perfect fit for our mountain-inspired apparel.
Are your materials sustainably sourced?
Yes, Mountain House is committed to eco-friendly fashion. We prioritize organic cotton, recycled polyesters, and ethical manufacturing processes in all our collections.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How should I care for my Mountain House garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low. Specific care instructions are located on the inner label of every garment.